Copthorne Hotel Riyadh, a five-star accommodation in the centre of Riyadh, has been announced as the winner of the Best Finance Performing Hotel and the Hotel of the Year awards. The announcement was made at the recently held Annual GM Summit by Millennium Hotels & Resorts for all its properties in the Middle East & Africa region.
Attended by Kevork Deldelian, chief operating officer of Millennium Hotels and Resorts MEA and General Managers from the group’s hotels & resorts in the Kingdom of Saudi Arabia, Kuwait, Oman, Qatar, and the United Arab Emirates, the awards were announced during the 3 day annual summit organized to discuss the group’s strategic plans for 2019.
The Best Finance Performing Hotel and the Hotel of the Year title is awarded to a property that balances the immediate needs of the business along with keeping in mind the long-term positioning of the hotel. In a day and age when competition is so stiff, Copthorne Hotel Riyadh implemented a strategy that generated exceptional results while delivering on the brand promise to maximize guest satisfaction and yield revenue.
Commenting on the win, Ayman M. Sallam, General Manager of Copthorne Hotel Riyadh, said, “It is a moment of great pride for us to win these two prestigious awards at a time when competition is fierce and trends are ever changing. I would like to thank my team who has always worked hard to ensure that we deliver the best of service to every guest at the property reflecting our brand values and our motto to gain our customer’s trust.”
Each year, Millennium Hotels & Resorts recognizes and honors recipients with an Award of Excellence to celebrate the remarkable achievements of its member hotels. These awards are bestowed on properties that demonstrate significant accomplishments, and showcase the highest standards of professionalism, quality and excellence within the group hotels.