The global hospitality sector is set to witness a significant influx of investment as key industry players from over 50 countries convene at the Future Hospitality Summit in Abu Dhabi from Sept. 25-27.
Centered around the theme “Focus on Investment,” the event will serve as a catalyst for change, facilitating interactions among over 1,000 hospitality leaders through debates, dialogues, initiatives, and announcements.
Hosted at the Hilton Abu Dhabi Yas Island, the agenda for the three-day event includes contributions from more than 150 speakers in the form of panel discussions, one-on-one interviews, roundtables, innovation pitches, and student-led sessions.
In an interview with Arab News, Jonathan Worsley, chairman of the organizing company The Bench, said that participants can expect a myriad of networking opportunities and receptions throughout the course of the summit.
“From our tried and tested FHS business card exchange and networking receptions to early morning runs, yoga classes, culinary tours, and golf, there are countless experiences available to connect and network for our delegates,” he said.
“As the region’s leading tourism and hospitality summit, we look forward to three action-packed days of discussion, debate, and dealmaking,” he added.
Worsley told Arab News that the event would explore a diverse array of topics such as the role of environmental, social, and corporate governance, the effects of the current geopolitical landscape on investment opportunities, and the incorporation of technology in the sector.
“Technology will once again be at the forefront of the FHS program with leaders discussing the future of the hospitality and travel tech stack. One of the sessions I am personally very excited about is the presentation by Cenk Sidar, CEO and co-founder of Enquire AI, who will share key insights on the power of artificial intelligence and how it is transforming business decision-making,” Worsley said.
He also highlighted a panel discussion to be led by Marco S. Rentsch, partner at PwC Middle East’s Global Consulting Hospitality and Tourism Center of Excellence. The session will explore the ongoing digital transformation within the hospitality sector and examine best practices and strategies across various industries.
“This panel discussion will cover topics such as how technology can improve operating processes, how data can be monetized and used to optimize the guest experience, and how technology can support meeting ESG goals in the sector,” Worsley said.
“In the lead up to FHS, I spoke with Tatiana Labaki, head of hotel and tourism advisory at TONOMUS NEOM, who is one of the panelists in this session, and she mentioned that as technology is seen as an enabler of an optimal, frictionless, and seamless guest experience we should always start our understanding from the guest journey,” he said.
“She also believes that technology will support the key hospitality verticals, including the guest experience, top-line revenue, and operational/cost efficiencies,” he added.
Worsley believes that fostering entrepreneurship is essential for driving technological adoption and enabling innovation in the hospitality sector. “FHS is proud to act as a springboard for promising startups in the industry,” he added.
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