Etihad Airways statement on Australian bushfires

Australia is a key and highly valued market in the global network of Etihad Airways, the national airline of the United Arab Emirates, with the three largest cities, Sydney, Melbourne and Brisbane all served daily. 

As part of its international workforce, Etihad is also the proud employer of more than 300 Australian nationals outside Australia, who, with their families, number more than 1,000. Most reside in the UAE capital, Abu Dhabi, where the airline is based.  

In total, some 16,000 Australian nationals live and work in the UAE.

In response to the country’s devastating bushfires, Etihad Airways will waive flight change fees for Australian residents affected by this ongoing national emergency. The waivers will apply for travel to or from Australia.

UAE-based Australians, or those in Australia seeking changes to their Etihad flights as a result of the fire emergency, should contact Etihad Guest Services in the UAE on +971 600 555 666 or in Australia on (+61) 1300 532 215 

In addition to passenger fee waivers, the airline will also work in partnership with Emirates Red Crescent to raise funds within the UAE to help support bushfire relief.